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Otsuka People Talk

April 2014

Otsuka Welfare Clinic Administrative Staff

It is a wonderful thing when those who have the resources help those who are in need. This type of corporate social responsibility is needed to build a better world, and I am very proud.

The Otsuka Welfare Clinic is a free medical clinic in Peshawar, Pakistan that assists Afghan refugees. The clinic was launched by Otsuka Pharmaceutical and Otsuka Pakistan Ltd. in 2003 with the assistance of 24 Otsuka Group companies. Here are four employees talking about their experiences working at Otsuka Welfare Clinic.

The Otsuka Welfare Clinic was established in 2003 in Peshawar. Since the 9/11 terror attacks, 1.8 million Afghan refugees have fled to Pakistan. Seeing firsthand that these refugees did not have access to adequate healthcare, Otsuka Pharmaceutical, working in partnership with 24 Otsuka Group companies doing business in Western Asia and Arab countries, founded the Otsuka Welfare Clinic to provide free treatment for a wide range of diseases out of a strong desire to provide health care to the people in the region. The clinic has treated more than 700,000 people in 10 years after its establishment.

Regional Sales Manager, with Otsuka Pakistan Ltd. for 23 years

In Peshawar, although there have been other free medical clinics, Otsuka Welfare Clinic is unique, because for the past 10 years we have continuously provided healthcare services to Afghan refugees who have fled to Pakistan, while others have closed down. I feel it is a wonderful thing when those who have the resources help those who are in need. This type of corporate social responsibility is needed to build a better world, and I am very proud of the services Otsuka Welfare Clinic has been able to provide.

National Sales Manager, with Otsuka Pakistan Ltd. for 23 years

I joined Otsuka straight out of college. Otsuka is where I started my career and it is here where I gained confidence and self-respect. I'm proud of being part of an organization that allows me and other staff to develop our sense of caring and dignity. That is why I was thrilled when I was appointed to be part of the Otsuka Welfare Clinic project. I oversaw the program from the very beginning and helped select the building for the clinic, drug purchases, hiring of staff and registration with government functionaries.

Otsuka Welfare Clinic Pharmacist, with Otsuka Welfare Clinic for 10 years

Apart from day-to-day medical care at the Otsuka Welfare Clinic, OWC also set up free medical camps during the disastrous 2005 earthquake and the floods of 2010. I cannot forget how we mobilized to provide medical assistance to people who were affected by the disasters. Such memories will forever stay with me.

I feel very sorry for the people who are far away from their homes for such long periods. All refugees, including the children, are suffering. I pray that they can all go back to their homes and live in their own country peacefully.

Newly appointed Administrator of Otsuka Welfare Clinic

I applied to work at Otsuka Welfare Clinic because I want to help and treat those who cannot afford basic healthcare. I had heard that the Japanese are very committed to what they do, and that encouraged me to apply for this position. I was lucky to be appointed, and now I'm very happy to be part of this team. I'm thankful to all Japanese people, and to Otsuka.

Of course, there are still things that can be improved at OWC such as access to a lab. Because Afghanistan is a war-affected area there are many patients with leukemia, blood cancers and anemia from being exposed to bomb blasts and radiation. Even with just a simple test for blood counts, we can diagnose illnesses and save many lives.

Overall, everybody appreciates us and the patients are happy. They are getting good treatment, and free medicine. There are no other clinics like the Otsuka Welfare Clinic in Peshawar - others are very expensive. The patients want Otsuka to be there for a long, long time.

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