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July 20, 2018

Voluntary recall of ORONAMIN C DRINK products

Dear Customers and Interested Parties,

Otsuka Pharmaceutical Co., Ltd. announces a precautionary safety recall of the products listed below, as a result of analyses following several customer reports to us that identified an issue with the sudden fly-off of bottle caps of certain ORONAMIN C DRINK products.

Products subject to recall*:

ORONAMIN C DRINK

JAN code (bar code): 4987035089315

Product expiry dates (YY.MM.DD): 18.12.12. to 19.06.17 and 19.06.24 to 19.06.26

Identification letters: "OFK" that follow expiration date on product label

Identification mark on the bottom of glass bottle: T1

ORONAMIN C ROYALPOLIS

JAN code (bar code): 4987035561712

Product expiry date (YY.MM.DD): 19.05.10

Identification letters: "OFK" that follow expiration date on product label

Identification mark on the bottom of glass bottle: T1

Otsuka Pharmaceutical have decided to recall the specified products as a precautionary measure, and will later provide refunds by gift voucher.

If you are in possession of the unopened products subject to recall, please make arrangements to have the products picked up via the link below.
https://uketsuke-form.jp/modules/uketsuke_ai/ (Japanese only)

Alternatively, inquiries (in Japanese) can be made by telephoning the toll-free number 0120-050-616 on weekdays from 9:00 to 17:00.

All personal details provided in inquiries will be used solely for the purpose of this recall.

We sincerely apologize for any inconvenience caused to our customers and we will take necessary measure to continue improving our product quality assurance.